Jeff Maling, President and Chief Experience Officer of Roundarch, Describes Potentially Fatal Flaws in Personal Finance Management for American Banker

Despite 30 years spent automating financial transactions, financial institutions offer customers no more financial insight than when people used passbooks and accordion files. The first institution to buck this trend will redefine the industry. And there is no guarantee that it will be a bank…or credit card company.

Read the full American Banker article here.