Jeff Maling, President and Chief Experience Officer of Roundarch, Explores the Value of Reaching Customers Through the Cloud

For many service professionals, their connection with cloud computing has been a way to transform internal business processes using tools such as salesforce.com and other cloud-based CRM systems. However, the cloud has far stronger potential to transform the end experience for customers and change the way products are designed, launched and serviced. For service professionals, this largely untapped potential of the cloud is powerful, though they need to work closely with product designers and marketers to ensure that products leveraging the cloud are designed for success.

Read the full article at www.destinationcrm.com.

More News

| 3rd Mar 2021

Work Out and Date: Personal Fitness 2021

How people stay fit has probably changed for good. Personal fitness brands are now stay-at-home fitness brands and providing a great customer experience sets them apart.

| 25th Feb 2021

Get the Squeeze on Damien O’Mahoney

Our people are what make us special, get The Squeeze on the Isobar team.

| 22nd Feb 2021

Why Virtual Showrooms Are Hot – and Getting Hotter

It’s tempting to assume that virtual showrooms are a byproduct of life during the pandemic, but as with so many other post-pandemic trends, Covid-19 accelerated behaviors that were changing already.