Jeff Maling, President and Chief Experience Officer of Roundarch, Explores the Value of Reaching Customers Through the Cloud

For many service professionals, their connection with cloud computing has been a way to transform internal business processes using tools such as salesforce.com and other cloud-based CRM systems. However, the cloud has far stronger potential to transform the end experience for customers and change the way products are designed, launched and serviced. For service professionals, this largely untapped potential of the cloud is powerful, though they need to work closely with product designers and marketers to ensure that products leveraging the cloud are designed for success.

Read the full article at www.destinationcrm.com.

More News

| 10th Oct 2019

Unexpected Lessons from the Pitch that Nearly Killed Me

The Difference Between Passion and Burnout Isn’t Always Obvious — On World Mental Health Day One Copywriters Introspection Serves as Inspiration

| 9th Oct 2019

Recommended Content – A Calculated Way to Annoy, Irritate and Frustrate Your Users

How to Shift from Irritating to Helping Consumers

| 4th Oct 2019

The Pillars to a Successful Machine Learning Initiative

One of the major technology advancements that has, and continues to, completely change the technology landscape.