UX Documentation 2.0: Designing the Rich Internet Experience

I recently had the chance to present at two different user experience conferences. While the venues were different, the subject matter was the same—user experience documentation for rich interfaces.

First was the Web 2.0 Expo in New York, back in September. I had a packed house for a three-hour workshop. Then just a few weeks ago, I covered the same topic for a smaller crowd, in a one-hour presentation at Web Builder 2.0 in Las Vegas.

Why this topic? As the work we do at Roundarch moves away from the “page” metaphor and toward richer, more interactive experiences, we designers are faced with moving beyond the site map and static wireframe. We need to be able to communicate more fluid interfaces and interactions.

Sometimes this means documenting very detailed functionality and almost infinite “states,” or representing motion in a static medium. But it can also mean stepping back to paint a broader picture—establishing and communicating the fundamental approach for a site’s interactions – to build consensus before the detailed work begins.

My presentation covered several highly-visual documentation techniques, which attempt to communicate the exact right amount of information—to the right stakeholders—at the right points in the project. From presenting a high-level concept map or user experience brief to an executive, to producing a usable functional spec for visual designers and developers, to building a proof-of-concept prototype, we touched on a wide range of deliverables. Supporting each example were tips on when and why to use a particular documentation method, best practices for design, limitations and challenges, and special considerations for rich Internet applications.

Links:
Web 2.0 Expo

Web Builder 2.0

For an outside perspective on the New York workshop, take a look at this attendee’s blog entry.

More News

| 23rd Sep 2020

DTC as an Experience: Lessons Learned from the Spirits Industry

Like many industries, the spirits category has seen a rise in direct-to-consumer (DTC) sales as the COVID-19 pandemic affects on-premise consumption.

| 22nd Sep 2020

Google’s Firebase – Everything You Need to Know

If you’re working in the cloud computing space, you are likely familiar with or considered using AWS and/or Azure (Amazon’s and Microsoft’s cloud platforms respectively).

| 15th Sep 2020

Pivot Planning Takes Flight

Pivot Planning is increasingly shaping the business agenda in 2020.